Frameworks

The practical application of the Member-First Method - frameworks, diagnostics, and tools designed for use in real membership environments.

Frameworks form the applied layer of the Member-First Method.

They translate the principles, patterns, and thinking articulated in the essays into practical tools that can be used to design, assess, and improve member experience in practice. They are not intended to introduce new ideas, but to make the member-first method usable, testable, and repeatable.

Each framework reflects my own design work and intellectual property, developed through experience, iteration, and subsequent refinement. As such, Frameworks will be made available to paid subscribers only.

This section will include diagnostics, decision tools, and applied resources intended to support membership leaders in designing experiences aligned with how members feel, engage, and progress over time.

Frameworks are currently in development. Subscribe for free now to be the first to hear when they are published.